Sometimes, you may see errors appear in your conversaitons view on Desktop and Mobile. When on desktop you can view the exact error that’s showing when it appears like the below: <img src="https://support.autogrowth.co.uk/wp-content/uploads/2023/06/Untitled.png" alt="" width="inherit" height="inherit"> <ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">The most common error is incorrect emails &amp; SMS’s input by the leads</li></ul> <ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">In this scenario, you see that theuser has input their email correctly, but their mobile number incorrectly</li><li value="2" class="PlaygroundEditorTheme__listItem">You can email the lead to ask to get their correct number so you can send the correct information</li><li value="3" class="PlaygroundEditorTheme__listItem">Once received, you can update the contacts information</li><li value="4" class="PlaygroundEditorTheme__listItem">If you wanted to create a template to send to users that input wrong details, you can visit the <a href="https://support.autogrowth.co.uk/conversations/create-send-sms-email-templates/" class="PlaygroundEditorTheme__link">templates </a>help doc and create one</li></ul>

Sometimes, you may see errors appear in your conversaitons view on Desktop and Mobile.

When on desktop you can view the exact error that’s showing when it appears like the below:

![](https://support.autogrowth.co.uk/wp-content/uploads/2023/06/Untitled.png)

* The most common error is****incorrect emails & SMS’s input****by the leads

* In this scenario, you see that theuser has input their email correctly, but their mobile number incorrectly
* You can email the lead to ask to get their correct number so you can send the correct information
* Once received, you can update the contacts information
* If you wanted to create a template to send to users that input wrong details, you can visit the[templates](https://support.autogrowth.co.uk/conversations/create-send-sms-email-templates/)help doc and create one

Sometimes, you may see errors appear in your conversaitons view on Desktop and Mobile. When on desktop you can view the exact error that’s showing when it appears like the below:

Errors

Sometimes, you may see errors appear in your conversaitons view on Desktop and Mobile. When on desktop you can view the exact error that’s showing when it appears like the below:<img src="https://support.autogrowth.co.uk/wp-content/uploads/2023/06/Untitled.png" alt="" width="inherit" height="inherit">

Sometimes, you may see errors appear in your conversaitons view on Desktop and Mobile. When on desktop you can view the exact error that’s showing when it appears like the below:<img src="https://support.autogrowth.co.uk/wp-content/uploads/2023/06/Untitled.png" alt="" width="inherit" height="inherit">

Sometimes, you may see errors appear in your conversaitons view on Desktop and Mobile. When on desktop you can view the exact error that’s showing when it appears like the below: <img src="https://support.autogrowth.co.uk/wp-content/uploads/2023/06/Untitled.png" alt="" width="inherit" height="inherit"> <ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">The most common error is incorrect emails &amp; SMS’s input by the leads</li></ul> <ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">In this scenario, you see that theuser has input their email correctly, but their mobile number incorrectly</li><li value="2" class="PlaygroundEditorTheme__listItem">You can email the lead to ask to get their correct number so you can send the correct information</li><li value="3" class="PlaygroundEditorTheme__listItem">Once received, you can update the contacts information</li><li value="4" class="PlaygroundEditorTheme__listItem">If you wanted to create a template to send to users that input wrong details, you can visit the <a href="https://support.autogrowth.co.uk/conversations/create-send-sms-email-templates/" class="PlaygroundEditorTheme__link">templates </a>help doc and create one</li></ul>

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