<h1 class="PlaygroundEditorTheme__h1" dir="ltr">When Should I Phone My Leads</h1><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">The best time phone a new lead, is as soon as they enquire, as you know this can get you the best results in both them picking up the phone, and them turning into a booking ('by phoning within 10 minutes, businesses have an increased chance of turning that lead into a booking by 89%, source: <a href="https://" rel="noreferrer" class="PlaygroundEditorTheme__link">LeadCarrot</a>)</li><li value="2" class="PlaygroundEditorTheme__listItem">If you're just following up with an existing lead, you may want to try a variety of times, whether morning, lunch, or afternoon, or even Out Of Office Hours (9-5PM), with the cut off, in our opinion, being 7PM - unless you text and ask for permission first. </li><li value="3" class="PlaygroundEditorTheme__listItem">You need to remember not every lead and new enquiry is created equally.</li><li value="4" class="PlaygroundEditorTheme__listItem">You may get people who love calls and hate texts. Others may despise calls and insist on an email. You may call someone who only answers in the evening as they sleep during the day with shift work. Some may be doctors and can only answer on the weekends. You have to disconnect with your preferences and meet them where they are at—if you want the sale. </li><li value="5" class="PlaygroundEditorTheme__listItem PlaygroundEditorTheme__nestedListItem"><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem"><a href="https://auto-growth.helpcenter.guide/articles/create-a-task-make-the-most-of-leads-c03470-1e8b7" rel="noreferrer" class="PlaygroundEditorTheme__link">Make a task</a> for you or your sales team to follow up at a specific or preferred time.</li></ul></li><li value="5" class="PlaygroundEditorTheme__listItem">We recommend trying a mixture of follow-up times. </li><li value="6" class="PlaygroundEditorTheme__listItem">Say you receive a lead in the morning and follow up each afternoon or evening. Review what time their enquiry came in (in this scenario, the morning) and aim to call them then. </li><li value="7" class="PlaygroundEditorTheme__listItem">After each call, the automated system moves them to the Call Attempt stages and sends an email and a text. In most cases, people respond with a preferred time to speak. </li><li value="8" class="PlaygroundEditorTheme__listItem">There is no secret answer to this, but you will get a sense of the people, their replies, and when it might be best to contact them.</li></ul>

# When Should I Phone My Leads

* The best time phone a new lead, is as soon as they enquire, as you know this can get you the best results in both them picking up the phone, and them turning into a booking (**'by phoning within 10 minutes, businesses have an increased chance of turning that lead into a booking by 89%, source:**[**LeadCarrot**](https://)**)**
* If you're just following up with an existing lead, you may want to try a variety of times, whether morning, lunch, or afternoon, or even Out Of Office Hours (9-5PM), with the cut off, in our opinion, being 7PM - unless you text and ask for permission first.
* You need to remember not every lead and new enquiry is created equally.
* You may get people who love calls and hate texts. Others may despise calls and insist on an email. You may call someone who only answers in the evening as they sleep during the day with shift work. Some may be doctors and can only answer on the weekends. You have to disconnect with your preferences and meet them where they are at—if you want the sale.
* * [Make a task](https://auto-growth.helpcenter.guide/articles/create-a-task-make-the-most-of-leads-c03470-1e8b7)for you or your sales team to follow up at a specific or preferred time.
* We recommend trying a mixture of follow-up times.
* Say you receive a lead in the morning and follow up each afternoon or evening. Review what time their enquiry came in (in this scenario, the morning) and aim to call them then.
* After each call, the automated system moves them to the Call Attempt stages and sends an email and a text. In most cases, people respond with a preferred time to speak.
* There is no secret answer to this, but you will get a sense of the people, their replies, and when it might be best to contact them.

When To Phone Leads / What Time To Phone

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