Ensure your clients can easily reschedule or cancel appointments to minimize no-shows. Here's how to update those links in your calendar and confirmation campaigns: Step 1: Update Calendar Settings<ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Go to Settings &gt; Calendars.</li><li value="2" class="PlaygroundEditorTheme__listItem">Edit Calendar: Click the "…" next to your calendar and select "Edit".</li><li value="3" class="PlaygroundEditorTheme__listItem">Confirmation Tab: In the "Confirmation" section, find "Additional Notes".</li><li value="4" class="PlaygroundEditorTheme__listItem">Add Links: Enter the reschedule (<code>{{appointment.reschedule_link}}</code>) and cancellation (<code>{{appointment.cancellation_link}}</code>) links.</li><li value="5" class="PlaygroundEditorTheme__listItem">Save Changes.</li></ol> Step 2: Update Confirmation/Reminders Campaign<ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Setup Trigger: Ensure there's a trigger for when an appointment is booked.</li><li value="2" class="PlaygroundEditorTheme__listItem">Edit Campaign: Under "Campaigns", go to "Appointment Confirmations and Reminders".</li><li value="3" class="PlaygroundEditorTheme__listItem">Include Custom Values: Add the same reschedule and cancellation links in the SMS template.</li><li value="4" class="PlaygroundEditorTheme__listItem">Check Links: Verify the links by previewing the message. Look for the reschedule and cancellation options.</li><li value="5" class="PlaygroundEditorTheme__listItem">Save and Activate: Make sure to save changes and activate the campaign for it to take effect.</li></ol>

Ensure your clients can easily reschedule or cancel appointments to minimize no-shows. Here's how to update those links in your calendar and confirmation campaigns:

****Step 1: Update Calendar Settings****

1. ****Go to Settings > Calendars****.
2. ****Edit Calendar****: Click the "…" next to your calendar and select "Edit".
3. ****Confirmation Tab****: In the "Confirmation" section, find "Additional Notes".
4. ****Add Links****: Enter the reschedule (`{{appointment.reschedule\_link}}`) and cancellation (`{{appointment.cancellation\_link}}`) links.
5. ****Save Changes****.

****Step 2: Update Confirmation/Reminders Campaign****

1. ****Setup Trigger****: Ensure there's a trigger for when an appointment is booked.
2. ****Edit Campaign****: Under "Campaigns", go to "Appointment Confirmations and Reminders".
3. ****Include Custom Values****: Add the same reschedule and cancellation links in the SMS template.
4. ****Check Links****: Verify the links by previewing the message. Look for the reschedule and cancellation options.
5. ****Save and Activate****: Make sure to save changes and activate the campaign for it to take effect.

How To Update Cancellation and Reschedule Links For Your Calendar

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