This is commonly turned off when:<ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Client receives high lead volume</li><li value="2" class="PlaygroundEditorTheme__listItem">Calls are firing too frequently</li><li value="3" class="PlaygroundEditorTheme__listItem">Client requests manual follow-up instead</li></ul> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Where This Applies</h2>Location: GoHighLevel → Automations → WorkflowsWorkflow names:<ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Remap - 1 - 5 Minute Call [MODIFY]</li><li value="2" class="PlaygroundEditorTheme__listItem">Remap - 1 - 5 Minute Call - Call Status</li></ul> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Step-by-Step Instructions</h2><h3 class="PlaygroundEditorTheme__h3" dir="ltr">Step 1 — Open Workflows</h3><ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Go to Automations</li><li value="2" class="PlaygroundEditorTheme__listItem">Click Workflows</li><li value="3" class="PlaygroundEditorTheme__listItem">Search or locate:</li></ol>✅ <code spellcheck="false" style="white-space: pre-wrap;">Remap - 1 - 5 Minute Call [MODIFY]</code> <h3 class="PlaygroundEditorTheme__h3" dir="ltr">Step 2 — Open the Workflow</h3><ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Click the workflow name</li><li value="2" class="PlaygroundEditorTheme__listItem">Wait for workflow builder to load</li></ol> <h3 class="PlaygroundEditorTheme__h3" dir="ltr">Step 3 — Disable the Call Trigger</h3>Inside the workflow:<ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Locate the action:</li><li value="2" class="PlaygroundEditorTheme__listItem PlaygroundEditorTheme__nestedListItem"><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Call</li><li value="2" class="PlaygroundEditorTheme__listItem">Voicemail</li><li value="3" class="PlaygroundEditorTheme__listItem">or Outbound Call Step</li></ul></li><li value="2" class="PlaygroundEditorTheme__listItem">Choose ONE of the following</li></ol> Option A (Recommended):<ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Toggle the workflow OFF (Draft)</li></ul> OR Option B:<ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Delete or disable only the Call action step</li></ul> <h3 class="PlaygroundEditorTheme__h3" dir="ltr">Step 4 — Stop Future Enrollments</h3><ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Click Settings</li><li value="2" class="PlaygroundEditorTheme__listItem">Turn OFF:</li><li value="3" class="PlaygroundEditorTheme__listItem PlaygroundEditorTheme__nestedListItem"><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Allow Multiple</li><li value="2" class="PlaygroundEditorTheme__listItem">New enrollments (if enabled)</li></ul></li></ol> <h3 class="PlaygroundEditorTheme__h3" dir="ltr">Step 5 — Remove Active Contacts (IMPORTANT)</h3>Since contacts may already be enrolled:<ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Go back to Workflow List</li><li value="2" class="PlaygroundEditorTheme__listItem">Check Active Enrolled number</li><li value="3" class="PlaygroundEditorTheme__listItem">Open workflow → Enrollments</li><li value="4" class="PlaygroundEditorTheme__listItem">Remove all active contacts</li></ol>✅ Prevents future automatic calls. <h3 class="PlaygroundEditorTheme__h3" dir="ltr">Step 6 — Save Changes</h3><ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Click Save</li><li value="2" class="PlaygroundEditorTheme__listItem">Confirm workflow status is:</li><li value="3" class="PlaygroundEditorTheme__listItem PlaygroundEditorTheme__nestedListItem"><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Draft / Disabled</li></ul></li></ol> <h2 class="PlaygroundEditorTheme__h2" dir="ltr">Verification Checklist</h2>Before confirming to client:<ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Workflow disabled</li><li value="2" class="PlaygroundEditorTheme__listItem">Call action removed or inactive</li><li value="3" class="PlaygroundEditorTheme__listItem">Active enrollments cleared</li><li value="4" class="PlaygroundEditorTheme__listItem">Test lead does NOT trigger call</li></ul>

This is commonly turned off when:

* Client receives high lead volume
* Calls are firing too frequently
* Client requests manual follow-up instead

## ****Where This Applies****

Location:****GoHighLevel → Automations → Workflows****

Workflow names:

* ****Remap - 1 - 5 Minute Call \[MODIFY\]****
* ****Remap - 1 - 5 Minute Call - Call Status****

## ****Step-by-Step Instructions****

### ****Step 1 — Open Workflows****

1. Go to****Automations****
2. Click****Workflows****
3. Search or locate:

✅`Remap - 1 - 5 Minute Call \[MODIFY\]`

### ****Step 2 — Open the Workflow****

1. Click the workflow name
2. Wait for workflow builder to load

### ****Step 3 — Disable the Call Trigger****

Inside the workflow:

1. Locate the action:
2. * ****Call****
   * ****Voicemail****
   * or****Outbound Call Step****
3. Choose ONE of the following

****Option A (Recommended):****

* Toggle the workflow****OFF (Draft)****

****OR****

****Option B:****

* Delete or disable only the****Call action****step

### ****Step 4 — Stop Future Enrollments****

1. Click****Settings****
2. Turn OFF:
3. * Allow Multiple
   * New enrollments (if enabled)

### ****Step 5 — Remove Active Contacts (IMPORTANT)****

Since contacts may already be enrolled:

1. Go back to****Workflow List****
2. Check****Active Enrolled****number
3. Open workflow →****Enrollments****
4. Remove all active contacts

✅ Prevents future automatic calls.

### ****Step 6 — Save Changes****

1. Click****Save****
2. Confirm workflow status is:
3. * Draft / Disabled

## ****Verification Checklist****

Before confirming to client:

* Workflow disabled
* Call action removed or inactive
* Active enrollments cleared
* Test lead does NOT trigger call

Disable 5-Minute Automatic Call on New Lead (GHL Workflow)

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